Akeneo

Looking for the best platform to support your business goals? Akeneo offers .

Talk to us about whether Akeneo is the right fit for your business.

Akeneo PIM

About Akeneo

Akeneo is a SaaS eCommerce platform designed to support a range of business models, including B2B, B2C, and hybrid operations. It offers an open and modular architecture, allowing businesses to combine native platform functionality with custom development and third-party integrations.

The platform includes built-in B2B features such as customer-specific price lists, quote management, shared shopping lists, and company account structures. BigCommerce also supports multi-storefront management, multi-currency pricing, and API-driven customisation. Its open API structure enables integration with enterprise systems including ERP, CRM, PIM, and OMS platforms.

Why businesses choose Akeneo

Akeneo is selected by businesses that require a balance of flexibility, speed, and B2B-specific functionality. It supports:

  • Price lists and customer groups for personalised catalogues and pricing
  • Purchase orders, invoice payments, and payment terms
  • Shared shopping lists and requisition workflows
  • Company account structures with multiple users and permissions
  • Integration with third-party platforms using REST and GraphQL APIs
  • Multi-storefront capability from a single backend
  • Compatibility with headless and composable commerce architectures

These features allow businesses to centralise operations, enable self-service for trade customers, and adapt platform capabilities to internal processes.

Rixxo as your Akeneo implementation partner

We help businesses select the best PIM platform based on their unique business needs, which are mapped against the Rixxo Impact Framework. Our structured platform selection discovery process is designed to evaluate how platforms like Akeneo align with operational, technical, and commercial requirements.

If Akeneo is identified as the best solution, we provide platform planning, integration consultancy, and strategic employee and customer adoption support to facilitate successful implementation.

Not sure if Akeneo is the best platform for your business?

Choosing the best - PIM platform isn’t about picking the biggest name, it’s about finding the one that fits your goals, systems, and growth plans

Our Platform Selection service helps you cut through the noise with expert guidance, a proven framework, and a clear strategy.

Available integration objects

Akeneo objects / endpoints

Product Information Management (PIM)

Akeneo offers extensive Product Information Management (PIM) capabilities, which allow businesses to manage, enrich, and distribute their product data across multiple channels. The Akeneo PIM is designed to be highly adaptable, supporting integrations with a wide range of eCommerce platforms, ERPs, and other business systems through its robust API.

API Integration

Akeneo’s REST API provides a comprehensive set of endpoints that allow for the creation, retrieval, updating, and deletion of product information. These endpoints cover various aspects such as products, categories, attributes, media files, and more. The API supports standard HTTP verbs like GET, POST, PATCH, and DELETE, and it uses JSON for data exchange, ensuring compatibility and ease of integration with other systems.

eCommerce and Marketplace Integrations

Akeneo supports integrations with leading eCommerce platforms like Shopify, Magento, Salesforce Commerce Cloud, BigCommerce, and Shopware. These integrations allow businesses to seamlessly push enriched product data from Akeneo PIM to their online stores, ensuring consistency and reducing time-to-market.

Digital Asset Management (DAM)

Akeneo also integrates with Digital Asset Management systems to ensure that high-quality media assets are easily associated with product information. This ensures that all product-related images, videos, and documents are accessible and correctly linked across various sales channels.

Print and Catalog Management

For businesses that require print catalog capabilities, Akeneo offers integrations with print service providers, enabling efficient management of print materials like brochures and data sheets directly from the PIM.

Akeneo App Store and Custom Connectors

Akeneo provides a marketplace for pre-built connectors, making it easier to integrate with various third-party applications. If a specific connector is not available, businesses can develop custom connectors using the Akeneo API, which is designed to support such extensions with detailed guidance on best practices for development and integration.

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  • Companies
  • Customers
  • Orders
  • Invoices
  • Shipments
  • Store Pickup
  • Credits
  • Credit Limits
  • Payments
  • Webhooks
  • Many more + Custom endpoint development

Analytics API

  • Reporting
  • Custom behavioural events

Automation API

  • Create & manage workflows
  • Custom workflow actions
  • Custom code actions

CMS API

  • Templates
  • Layouts
  • Blogs
  • Media Bridge
  • Pages
  • HubDB
  • Site search
  • Domains
  • URL redirects
  • Performance
  • Content audit
  • Source Code

Conversations

  • Inbox and messages API
  • Chat widget SDK

Visitor Identification API

CRM API

  • Objects
    • Companies
    • Contacts
    • Deals
    • Feedback Submissions
    • Line items
    • Products
    • Tickets
    • Quotes
    • Custom objects
  • Owners
  • Associations
  • Pipelines
  • Properties

Events API

  • Web analytics
  • Email analytics
  • Tracking code
  • Cookie Banner

Marketing API

  • Marketing events
  • Marketing emails
  • Transactional emails
  • Ecommerce bridge
  • Subscription preferences
  • Marketing calendar
  • Social posts
  • Forms
  • Lists

Files API

  • Files

Settings API

Account Activity API

Account Information API

Users Provisioning

FAQs

Is Akeneo the best platform?

There is no single "best" platform, only the one that best fits your business needs, people, and processes. Traditional platform selection focuses on features rather than solving real business challenges. We take a needs-driven approach, ensuring that platform selection is based on how well it aligns with your workflows, goals, and growth strategy, not just on a checklist of features.

Our Platform Selection Service helps businesses like yours evaluate options using a data-driven, structured framework.

Choosing the best platform isn’t just about features; it’s about how well the platform aligns with your business needs, processes, and people. Many businesses fall into the trap of selecting a platform based on a feature checklist without considering how it integrates into their workflows or solves their specific challenges.

Our Platform Selection Service helps businesses evaluate their requirements, assess platform capabilities, and make informed decisions supporting long-term growth and efficiency.

How do I know if Akeneo is right for my B2B business?
Can I migrate my current B2B store to Akeneo?
Does Akeneo integrate with ERP, CRM, and accounting software?
Can I connect Akeneo to my existing warehouse and inventory management system?
Free legal tools for B2B businesses

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Running a B2B business comes with legal responsibilities. Our free tools help you quickly generate tailored Terms & Conditions and Privacy Policies

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Resource

Privacy policies are a legal requirement in many countries. This template can help to form yours and steer your GDPR compliance.

Resource

Generate an easy to implement refund and returns policy that improves client relations.

B2B Terms and Conditions generator

The distance selling act is retail centred and without proper terms, your b2b eCommerce business may be unprotected. Generate terms of service suitable for a trade retailer selling online.

Privacy Policy generator

Privacy policies are a legal requirement in many countries. This template can help to form yours and steer your GDPR compliance.

Returns Policy generator

Generate an easy to implement refund and returns policy that improves client relations.

Let’s choose the best platform for your B2B business

Ready to connect the dots in your digital ecosystem? Whether it’s simplifying your workflows, saving time, or setting up the perfect integration, we’re here to help.